Human Resources Specialist (Employee Benefits)
Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As an HR Specialist (Employee Benefits) at the GS-0201-11/12 you will be part of Employee Services and Records Management (ESRM), responsible for evaluating trends, reporting on the analysis of agency-wide benefit programs to enhance their efficiency, and providing technical expertise to lower-graded HR Specialists.
Oversees agency benefit programs under various titles include retirement, health and life insurance, flexible benefits, and retirement savings, for one or more customer agencies. Manages the serviced agency's retirement application process from submission through transmittal of complete packages to OPM Retirement Services for final adjudication. Leads benefit program learning initiatives, including employee training sessions, coaching, and mentoring lower-graded HR Specialists. Oversees the implementation of business processes, improvements, and strategies designed to enhance customer service, evaluate trends and report on potential problems. Responsible for making benefit administration decisions by analyzing documentation and evidence to determine eligibility. Counsel individual employees on, and manages, benefit elections/changes related to health and life insurance, flexible spending or health savings accounts, and retirement savings accounts due to qualifying life events or changes in eligibility. Serves as a senior claim's administrator on behalf of the customer agency, providing comprehensive support to injured employees and their managers throughout the life cycle of the claims process.
Must be a U.S. Citizen or National Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Candidates will not be hired based on their race, sex, color, religion, or national origin Complete the initial online assessment and USAHire Assessment, if required You will be required to report to an OPM assigned office. This position is not eligible for inclusion in a bargaining unit