Human Resources Specialist (Quality Assurance)
Summary
Audits HR operations and personnel records for compliance with federal laws and VA policies, identifies systemic issues, and recommends corrective actions.
This position is within the Organizational Health and Oversight Office of the Veterans Affairs Central Office (VACO), Human Resources Service Center (HRSC). The incumbent conducts comprehensive audits and quality assurance of internal HRSC operations, as well as various VACO Staff Offices with delegated Human Resources (HR) authority, ensuring compliance with Federal statutes, VA policies, Office of Personnel Management (OPM) guidance, and other legal and regulatory requirements.
Major duties include: Conducting compliance reviews and audits of HR operations, personnel records, official personnel folders, and HR transaction files to assess accuracy, completeness, and adherence to Federal statutes, VA policy, and OPM guidance. Analyzing audit and review findings to identify trends, root causes, and systemic issues; developing and recommending corrective actions and process improvements. Preparing written audit findings, compliance reports, and briefing materials for HR leadership and stakeholders, applying recognized audit reporting standards (criteria, condition, cause, effect, recommendation). Monitoring changes in Federal laws, regulations, OPM guidance, and VA policy; analyzing the compliance implications of such changes and providing findings and recommendations to inform HRSC's compliance posture. Communicating quality assurance findings, compliance requirements, and process changes to HR staff, program offices, and delegated offices. Supporting the Quality Management team in needs assessments and program impact evaluation of HRSC's human capital strategy, services, and practices. Providing insight and subject-matter expertise on internal control activities and monitoring mechanisms, identifying and documenting risk to HR program quality and compliance to support HRSC's internal control program, consistent with the GAO Green Book. The incumbent operates with substantial independence as a technical authority in quality management, compliance, and internal control matters, exercising judgment to interpret and adapt guidance in areas where established policy is incomplete or does not yet exist - which, in a program this new, is often the case. Work Schedule: Monday - Friday, 8:00am - 4:430pm Compressed/Flexible: May be available at Manager's discretion. Telework: Ad-Hoc telework (situational telework) as determined by the agency policy. Virtual: This is not a virtual position. Position Description/PD#: PD09002A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Permanent Change of Station (PCS): Not Authorized
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.