Human Resources Support Specialist

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients. ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is with teamwork, a coordinated effort from all disciplines, from clients to consultants, and most important, it’s about delivering on our commitments.

ICMS is looking for an experienced Human Resources Support Specialist (Civilian Resource Support) to support the U.S. Coast Guard Operational Logistics Command (LOGCOM) LOG-1 Personnel & Reserve Force Readiness Division and the primary Civilian Resource Coordinator (CRC). This position provides administrative, analytical, personnel tracking, records management, and coordination services in support of civilian workforce management across all LOGCOM-supervised Bases and the Base Detachment.

Duties and Responsibilities:

· Develop, prepare, coordinate, and distribute clear and timely communications supporting civilian workforce training sessions, briefings, conferences, meetings, and special events; coordinate with the CRC, LOG-1 leadership, supervisors, training providers, and other stakeholders to confirm messaging and ensure consistency across distribution channels.

· Provide administrative and coordination support for civilian workforce meetings, training sessions, briefings, conferences, and events, including scheduling, coordinating availability, reserving meeting spaces or virtual platforms, preparing calendar invitations, confirming presenters, and preparing agendas, meeting materials, sign-in sheets, rosters, read-ahead packages, and briefing slides.

· Maintain electronic filing systems and organize digital records across Microsoft SharePoint, Power BI Apps, OneDrive, Microsoft Teams, and other Government-authorized platforms.

· Support administration of the LOGCOM CRC SharePoint page, ensuring content is accessible, current, and organized, and uploading job aids, templates, and reference materials as directed by the CRC.

· Serve as an administrative coordination point for routine civilian workforce-related matters between LOG-1, base-level points of contact, and other Government stakeholders, communicating through Microsoft Teams, email, and Teams calls to gather information, provide status updates, track responses, and coordinate follow-up.

· Track active hiring actions, recruitment pipelines, and billet updates; support preparation and maintenance of hiring and recruitment tracking tools; and assist with status updates for LOG-1 leadership on active recruitment and hiring actions.

· Utilize federal human resources database systems, including FedHR and USAStaffing, to support accurate, timely, and compliant documentation.

· Coordinate with base-level Civilian Performance Management Support POCs to monitor compliance and assist in resolving routine system bottleneck issues.

· Track personnel-related inquiries and route them to the appropriate Government personnel; track double-encumbered billets and coordinate updates with the PAL team as directed by the CRC.

· Track deadlines for performance evaluations, training compliance, hiring actions, and reporting requirements; maintain status trackers and dashboards as directed.

· Screen and respond to routine, day-to-day human resources inquiries from the field when responses are administrative in nature and based on Government-approved guidance, and escalate complex policy, labor relations, employee relations, or fiscal issues to the GS-13 CRC or other designated Government official.

· Support development of ad hoc data compilations, reports, and correspondence templates requested by the CRC, TPOC, COR, or designated Government representative.