HVAC - Admin

Responsibilities

• Manage post-installation HVAC documentation for the Central Florida market by verifying equipment information, updating ServiceTitan with unit costs and other relevant details, and registering equipment with the appropriate manufacturers to ensure warranty compliance.
• Maintain an expected productivity level of 25–30 installations processed per person per day.
• Review all HVAC jobs currently in on-hold status.
  • Verify parts order and delivery status.
  • Review customer account history and previous follow-up activity.
  • Determine whether jobs should remain on hold, be rescheduled, or canceled.
  • Document findings and update the appropriate reports accordingly.

Requirements

• Experience with ServiceTitan data entry and navigation is preferred.
• Working knowledge of HVAC equipment, including AC units, model numbers, and serial numbers.
• Familiarity with manufacturer warranty registration processes.
• Basic understanding of cost tracking and job costing.
• Proficiency in Microsoft Excel and general data management.
• Strong attention to detail and accuracy.
• Excellent data-entry skills.
• Ability to manage multiple installations and tasks simultaneously.
• Reliable high-speed internet connection.
• Fluent in English with strong written and verbal communication skills.

Schedule

Monday–Friday | 8:00 AM–4:00 PM EST