HVAC Counter Sales - Memphis, TN

Summary

The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer’s expectations.

Focus Area:

Performance Measure:

Customer Service

Customer loyalty is maintained by providing Coburn’s exceptional level of customer service as measured by increased sales and profits, number of transactions, customer feedback and/or satisfaction ratings.

Focus Area:

Performance Measure:

Inventory Control

Customer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs.

Focus Area:

Performance Measure:

Knowledge Development

Knowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales.