HVAC CSR/Dispatch Hybrid (NOT REMOTE)

About Cooper

Founded in 1978, Cooper Heating & Cooling, Inc. is proud to be one of Colorado’s largest and most trusted residential HVAC companies. We were honored as a 2024 Denver Post Top Workplace, and we continue to grow by putting people first—our customers and our team.

At Cooper, we believe in working hard, having fun, and taking care of each other. We’re redefining what it means to work in the trades by building a service-first, membership-driven model focused on Safety, Health, Comfort, and Efficiency. Our leadership culture is rooted in Drive – Integrity – Impact, and we’re committed to creating seamless, high-quality experiences for every customer.

We also believe a great workplace should be a place where people enjoy coming to work and feel connected to their team. That’s why we invest in our people and make time to celebrate together with:

• Monthly team events
• Weekly team breakfasts
• Monthly team lunches
• Fun company events and activities throughout the year
• Opportunities to connect, celebrate wins, and build relationships outside of the everyday work environment

At Cooper, you’re not just joining a company—you’re joining the Green Team, where hard work is recognized, success is celebrated, and we have some fun along the way.

Purpose
We are seeking a dedicated and detail-oriented CSR/Dispatcher to join our dynamic team. In this role, you will serve as the primary point of contact for technicians, customers, and customer service representatives, providing exceptional support and coordination. Your ability to communicate clearly, manage schedules, and analyze information will be critical in resolving technician inquiries, managing client appointments, and assisting customer service representatives with scheduling. If you have a passion for logistics and operations, we want to hear from you!