HVAC Dispatcher

What You’ll Do

• Manage daily service schedules and dispatch jobs efficiently
• Pre call customers and keep the dispatch board accurate and up to date
• Track and follow up on open service tickets
• Communicate closely with service managers and technicians to resolve field issues
• Maintain accurate customer records and documentation
• Deliver excellent customer service through phone and digital communication

What We’re Looking For

• At least 2-3 years of dispatch experience with HVAC or plumbing experience preferred
• Strong communication skills with a professional and friendly phone presence
• Ability to multitask, prioritize, and stay organized in a fast paced environment
• Experience with ServiceTitan or similar CRM systems highly preferred
• A customer first mindset and a team focused attitude

Pay and Benefits

• $18 to $23 per hour base pay
• Paid weekly on Fridays
• Steady year round work with no slow season

Benefits Include
• Medical, dental, and vision insurance
• HSA with company contribution
• Life insurance
• Short and long term disability
• Critical illness and accident insurance
• 401k with company match
• Paid holidays and PTO
• Ongoing training and growth opportunities with a strong promote from within culture
• Team oriented environment with company and community events throughout the year

This is an in office position with a strong focus on collaboration, real time communication, and hands on support for our technicians and customers. While there is limited weekend flexibility, this role is not a remote position, and being present in the office is essential to success in this role.

If you are ready to join a high performing team where your work is valued and your growth is supported, we would love to hear from you. Apply today and build your future with Anytime Heating and Cooling.