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PT. HTC Global Software Services

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HVAC Engineer - Data Center

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Responsible for the reliable operation and performance of AI data center cooling infrastructure, with primary focus on Coolant Distribution Units (CDUs) and secondary cooling loops.

Key responsibilities

Monitor and troubleshoot temperature, flow, pressure, differential pressure, coolant quality, dew-point margin, and leak-detection alarms

Perform preventive and corrective maintenance for CDU and secondary cooling loop systems

Analyze system trends and operational data to identify performance degradation and potential cooling issues

Manage cooling redundancy, failover procedures, and recovery during cooling incidents

Work closely with other engineers covering pumps, heat exchangers, manifolds, and facility cooling systems

Coordinate with L1 technicians, IT teams, OEM specialists, and other engineering teams during cooling incidents

Support incident management, root-cause analysis, and continuous improvement of cooling system reliability

Follow applicable SOP, MOP, EOP, safety, maintenance, and operational procedures

Provide 24×7 shift to support and respond to critical cooling incidents when required

About you

Diploma or Bachelor's Degree in Mechanical Engineering, Building Services Engineering, HVAC Engineering, Facilities Engineering, or equivalent technical qualification

Minimum 3–5 years of hands‑on experience operating and maintaining mission‑critical HVAC/cooling systems, preferably in data centers or other 24×7 critical environments

Experience with liquid cooling systems, CDUs, secondary cooling loops, or high-density data center cooling is highly desirable

Working knowledge of pumps, valves, piping, heat exchangers, and associated cooling controls

Ability to interpret P&IDs, mechanical drawings, equipment schematics, and monitoring/BMS alarms and trends

Experience troubleshooting temperature, flow, pressure, differential pressure, coolant quality, dew‑point, and leak‑detection issues

Understanding of cooling‑system redundancy, including N+1 and 2N, maintenance, and failover procedures

Familiarity with SOP, MOP, EOP, preventive maintenance, change management, incident management, and RCA

English is a must, both written and spoken

Willing and able to provide 24×7 shift to support and respond to critical facility incidents

Information Technology Services 1,001-5,000 employees

HTC Global Services

Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTCs client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.

Mission :

We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.

HTC Global Services

Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTCs client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.

Mission :

We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.

Skills

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