HVAC Service Technician

ESSENTIAL JOB FUNCTIONS:

• Maintain communication with dispatch, your manager, parts and installation teams
• Keep your company truck clean, inside and out
• Keep your truck inventory up to date
• Properly complete paperwork
• Join the on-call rotation
• Maintain a clean and professional appearance
• Have and maintain a clean driving record
• Participate in training allowing you to grow and develop as a professional
• Have or be willing to get the proper certifications (We can help you with this)
• Ensure safety best practices are followed in the field.
• Other duties as assigned.

QUALIFICATIONS/ABILITIES:

• At least one year of experience in residential HVAC service or installation, preferred
• Must have knowledge of the phases of residential HVAC.
• Learn & be compliant with all standards & practices for data recording & reporting on invoices
• Troubleshooting & diagnosing and explaining all problems and options to clients
• Apply knowledge to perform thorough and accurate HVAC inspections and communicate findings with clients
• Must comply with all safety regulations and processes
• Ability to deal effectively with customers and solve technical problems by using experience and personal influence to provide resolution
• Excellent customer service skills

EDUCATION/EXPERIENCE REQUIREMENTS:

REQUIRED:

• High School Diploma or equivalent required
• Clean driving record

PREFERRED:

• Experience in the trades: HVAC, plumbing, electrical
• Experience with Service Titan

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Exterior customer environment
• Must be able to lift ~50lbs

May also be considered a Senior Technician