HVAC Technician

The HVAC technician is responsible for installing, maintaining, troubleshooting, and repairing residential, commercial, and industrial heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems. Responds promptly to service requests from business and support departments to ensure a safe, comfortable environment for visitors and staff while protecting the museum's valuable collections and artifacts. Performs operation, diagnostics, preventive maintenance, and repairs on campus HVAC systems and Building Automation Systems (BAS). Monitors system performance analyzes equipment efficiency and independently diagnoses mechanical and control issues. Provides technical recommendations and solutions to management based on diagnostic findings, supporting informed decisions regarding system maintenance, repairs, and operational improvements.

Essential Responsibilities

Installs, repairs, and services heating, ventilation, and refrigeration systems
Monitors, troubleshoots, and makes necessary program adjustments to computerized systems
Monitors and ensures HVAC system performance in alignment with THF facilities plan
Utilizes building automation systems to monitor campus conditions, analyze system data, conduct diagnostics, and respond to heating, cooling, mechanical, and controls-related issues
Troubleshoots and resolves HVAC mechanical, electrical, and controls issues, escalating issues as appropriate
Installs, tests, calibrates, and commissions mechanical systems and components using appropriate electronic testing equipment
Provides technical recommendations to Facilities Management regarding HVAC system settings, operational adjustments, and equipment performance and selection; recommendations are subject to review and approval prior to implementation
Performs and documents routine inspections, preventive maintenance, and post-incident evaluations of HVAC systems and related infrastructure
Maintains accurate records and routinely reports on HVAC system performance and status
Orders and maintains supplies and equipment
Prioritizes and schedules repair requests
Contributes to the effective team management of all problems, issues, and opportunities
Acts as a team player and provides expertise within the team and with other teams as appropriate
Performs other job-related duties and activities as assigned

Minimum Qualifications

7 or more total years of hands-on HVAC experience
Valid HVAC license, encompassing the knowledge and experience to install, service, troubleshoot and repair a variety of HVAC systems, including:

HVAC installation
Boiler systems

Heat pump systems
Mini-split systems
Variable Refrigerant Flow (VRF) systems
Rooftop HVAC units

Ability to frequently work above and below grade level that include ladders, crawl or other confined spaces

Preferred Qualifications

Associate degree in HVAC, Mechanical Systems, or a related field, or completion of a recognized technical or trade school HVAC certification program
Ability to fabricate and modify sheet metal components using standard HVAC tools and equipment

Special Skills

Excellent communication and interpersonal skills with the ability to influence across all organizational levels
Proven ability to build trust, collaborate, and drive change within a dynamic environment
Strong written, verbal, and active listening skills with excellent interpersonal abilities
Personal qualities of humility, self-awareness, self-reflection, and emotional intelligence
Strong decision-making, problem-solving, negotiation, and active listening skills
Ability to read and interpret blueprints
Ability to complete ductwork drawings and facilitate installation
Capable of operating a variety of hand and power tools
Good communication skills with the ability to work independently without direct supervision
Commitment to and enthusiasm for The Henry Ford's mission, vision, values, and service standards

PHYSICAL / MENTAL / ENVIRONMENTAL:

Physical: Standing, Walking: Typical. Lifting, carrying, and pushing: Occasional, up to 100 lbs. Tolerance for hot and cold temperatures preferred. Unless noted here, other physical requirements are minimal or not applicable. Ability to safely operate heavy machinery and aerial lifts. Ability to operate and maintain light equipment and tools
Vision: Normal
Mental: Observation, analysis, interpretation, decision making, and multi-tasking. Ability to read guest needs and interests and respond appropriately. Should be able to work under pressure.
Environment: Must be able to work outdoors in all seasons (including sunny and inclement weather) as necessary. Non-air-conditioned interiors. Flexibility with on-call scheduling and availability as needed during evenings, weekends, and short-notice situations.