Hybrid: ServiceNow (TSM) Tester
Summary
A ServiceNow TSM tester who designs and executes test cases to validate business requirements and system integrations, ensuring ServiceNow’s telecom service management functionalities work as intended.
Key Responsibilities Analyze business and functional requirements and prepare comprehensive test scenarios and test cases. Perform Functional Testing, System Integration Testing (SIT), Regression Testing, End-to-End Testing, and User Acceptance Testing (UAT) support. Validate ServiceNow TSM functionalities, including: Service Fulfillment Service Assurance Service Inventory Case Management Telecom Order Management Test integrations between ServiceNow and external OSS/BSS, CRM, ERP, and Network M…