Hydraulic Application Engineer
The Hydraulic Application Engineer serves as a technical subject matter expert within Triad Technologies' Technical Support Desk, providing application engineering and product support for hydraulic and fluid power solutions. Reporting to the Technical Support Supervisor – Motion Control, this role partners with Sales, Customer Experience, Engineering, suppliers, and customers to recommend, troubleshoot, and support hydraulic system solutions across a wide variety of industrial applications.
This position combines technical expertise with customer support by assisting with product selection, application guidance, troubleshooting, and solution development. While hydraulics is the primary area of focus, experience with pneumatic systems and industrial automation is highly valued to support a broad range of customer applications. This is a full-time position, Monday – Friday.
- Serve as the primary technical resource for hydraulic and fluid power product lines.
- Support outside and inside sales teams by recommending products and developing application solutions that meet customer requirements.
- Review customer specifications, hydraulic schematics, and application requirements to recommend appropriate components and system configurations.
- Provide technical assistance for pumps, valves, cylinders, motors, filtration, accumulators, manifolds, power units, hose, fittings, and related hydraulic products.
- Troubleshoot hydraulic system performance issues and provide recommendations for corrective actions.
- Support quotation development by assisting with product selection, sizing, technical documentation, and bill of materials review.
- Collaborate with Engineering and suppliers on complex customer applications and custom solutions.
- Assist with startup support, product implementation, and technical issue resolution as needed.
- Develop and maintain technical documentation, application guides, and knowledge base articles.
- Deliver technical product training to sales teams, Customer Experience Representatives, and customers.
- Maintain current knowledge of hydraulic technologies, supplier product offerings, and industry best practices.
- Support additional technical inquiries related to pneumatic and industrial automation products as business needs require.
- Other duties as assigned.