IAM Business Analyst

**IAM Business Systems Analyst – Multiple Positions** **12+ months contract 100% remote** **++POSITION DUTIES AND RESPONSIBILITIES++** - Work with business and IT stakeholders to analyze access needs and translate them into technical requirements. - Document use cases, functional specifications, and system workflows related to identity governance and access control. - Assist with the implementation, integration, and support of IAM tools (e.g., Okta, Azure AD, AD etc…). - Document requirements to configure identity connectors and support integrations with applications and directories (LDAP, Active Directory, cloud services, etc.). - Develop and execute test plans to ensure IAM functionality meets requirements. - Perform UAT support, regression testing, and validation for IAM deployments and upgrades. - Assist in conducting access reviews, certification campaigns, and audit reporting to ensure compliance with internal policies and external regulations (e.g., SOX, HIPAA, GDPR). - Recommend and implement improvements to streamline workflows, enhance security, and improve the user experience. - Create and maintain standard operating procedures, technical documentation, and user guides related to IAM processes. - Collaborate with security, infrastructure, HR, and application teams to ensure seamless integration of identity services across platforms. - Participate in IAM project initiatives, upgrades, and system migrations. **++DESIRED PROFESSIONAL SKILLS AND EXPERIENCE++** - Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, or related field. - 10+ years of experience as a systems analyst, 3–5+ years of IAM experience in medium to large enterprise environments. - Deep knowledge of IAM concepts: Authentication, authorization, provisioning, federation, and identity lifecycle management. - Access certification & governance: Familiarity with access reviews, role-based access control (RBAC), and least privilege principles. - Integration experience: With enterprise applications (ERP, CRM, HRIS), cloud platforms (AWS, Azure, GCP), and APIs. - Familiarity with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) - Experience with ticketing and ITSM tools: ServiceNow, Jira, Remedy, etc. - Requirements gathering and gap analysis for access controls. - Experience in compliance & regulatory environments: SOX, HIPAA, GDPR, PCI-DSS. - Working closely with HR, security, app owners, and compliance teams. - Writing access control policies, process flows, and standard operating procedures. - Familiarity with Agile/Scrum or Waterfall for IAM-related projects.