IAM Engineer 2

Key Responsibilities

• Design, implement, and administer Microsoft Entra ID services, including identity lifecycle management, RBAC, Conditional Access, MFA, Privileged Identity Management (PIM), and access governance controls.
• Configure and manage user provisioning, deprovisioning, role assignments, entitlement management, and periodic access reviews.
• Implement and support privileged access management solutions, including CyberArk onboarding, credential vaulting, privileged account governance, and access certification activities.
• Develop, maintain, and optimize IAM operational processes, SOPs, runbooks, technical documentation, and knowledge articles to ensure consistent and compliant service delivery.
• Support GC Tenant onboarding initiatives, security hardening, policy implementation, and Zero Trust controls across identity platforms.
• Automate IAM processes using PowerShell and other automation tools to improve operational efficiency and reduce manual effort.
• Troubleshoot identity, authentication, authorization, and access-related issues across Entra ID, Microsoft 365, and integrated applications.
• Support audit, compliance, and governance activities, including evidence collection for SOC2, ISO 27001, and internal control assessments.
• Monitor IAM platform health, security controls, and operational KPIs, driving continuous improvements and remediation activities.
• Collaborate with Infrastructure, Security, Cloud, and Product teams to deliver secure, scalable, and compliant identity solutions for the Global Center Tenant.