IAM Process Management Consultant (f/m/x)
Summary
Senior consultant at Sii (Poznań) analyzing and improving end-to-end Identity and Access Management (IAM) processes: mapping gaps and risks, gathering stakeholder requirements, translating them into functional requirements and user stories, and preparing documentation and training. Requires 5+ years in IAM and process management.
We are looking for a Senior IAM Consultant to join our team and drive improvements in Identity and Access Management processes. In this role, you will leverage your expertise in process analysis and mapping to create user-centric solutions that enhance operational efficiency. You will collaborate with business and technical teams to ensure that all stakeholder requirements are met while maintaining a focus on user experience. If you are passionate about optimizing IAM processes and making a tangible impact, we encourage you to apply.
Your tasks
Analyzing and documenting end-to-end IAM processes to identify gaps, dependencies, risks, impacts, and improvement opportunities
Supporting the design and continuous improvement of IAM processes by ensuring all business, user, and technical requirements are considered
Gathering, analyzing, and structuring stakeholder, customer, and user requirements and translating them into clear process and functional requirements
Preparing process improvement and change proposals, including supporting analysis and documentation for the Process Owner's review
Coordinating process-related clarifications and dependencies with IAM technical experts, architects, operations, and development teams
Translating process requirements into functional requirements, user stories, and workflow or catalog requirements for technical implementation
Supporting process communication and user enablement by preparing guidance, training materials, and other relevant documentation
Requirements
Minimum 5 years of experience in IAM and process management
Strong expertise in process analysis, process mapping, and requirements analysis
Ability to translate complex needs and dependencies into clear, practical process solutions
Proven experience in collaborating with business and technical teams to achieve project goals
Advanced level of English
Nice-to-have requirements
Familiarity with Agile methodology
Experience with ServiceNow
Intermediate level of Spanish