IBMS (Operative BMS) Techno-Functional Support Analyst ? L1/L2/L3

Suggested Job Title: IBMS (Operative BMS) Techno-Functional Support Analyst ? L1/L2/L3 (Telecom | SQL | ServiceNow) Job Description Role Description Provide L1/L2/L3 support for IBMS (Operative BMS) in a helpdesk environment Troubleshoot issues in scheduling, ad sales, traffic, and billing modules Handle incidents, service requests, and user queries via ticketing tools Perform SQL-based database troubleshooting, data validation, and fixes Investigate and resolve data inconsistencies and system …