IBP Functional Analyst

RPM International Inc. is a multinational company with over 200 brands that are global leaders in specialty coatings, sealants, construction materials, paints, and other related products. We operate two Shared Services Centers located in India and Querétaro, which primarily provide financial, accounting, administrative, and IT services. Due to the growth of our operations in Mexico, we are seeking top talent to provide support for brands such as Stonhard, Tremco, Fibergrate, Carboline, Rust-Oleum, and others.

About the role:

Good knowledge of IBP application with waterfall, agile and scrum methodology. Able to work with business owners, product owners on deliverables and conduct gap analysis based on work to be processed. Skillset to create specifications for development work; implement and support the application.

Responsibilities:

• Ability to lead the IBP project and other various IT projects for a mid-size company.
• Communicates issues, concerns and problems to team members and upper management. Able to work in a respectful manner with both internal and external partners.
• Follow all safety procedures within the company policies.
• Assist staff and users with solving software related problems.

Qualifications:

• Bachelor's degree in information systems, Computer Science, Data Analytics, or related applications.
• 3+ years of experience in IBP configuration and implementation with demonstrability end results.
• Strong time management skills and multi-tasking capabilities.
• Analytical, troubleshooting, and end-user support skills.
• Excellent written and oral communication skills.
• Self-motivated with ability to play differing roles on the functional team.
• Knowledge of principles and processes for providing customer and personal services. This includes meeting quality standards for services, and evaluation of customer satisfaction.