ICBA HUMAN RESOURCES - SENIOR SPECIALIST, HUMAN RESOURCES

The Senior Specialist, Human Resources provides administrative and program support across the Human Resources function. Working under the direction of HR managers, the position assists with recruitment, performance management, onboarding and offboarding, employee engagement, learning and development, benefits administration, compensation activities, HR reporting, compliance, and other HR programs.

The position also supports the day-to-day operations of the department by maintaining employee records, processing personnel changes and vendor invoices, tracking program completion, and responding to routine employee inquiries. The Senior Specialist, Human Resources works collaboratively with members of the HR team to provide responsive service, maintain accurate and confidential information, and support a positive employee experience.

This position is open to applicants in the Washington, DC area.

What You’ll Do
Recruitment

Supports the HR team with recruitment efforts by posting open positions, and conducting professional reference checks.
Prepares job requisitions, job offer approval forms, offer letters, and nondisclosure agreements.
Coordinates and processes employment background checks, including background checks that are not associated with active recruitment activities.

Administers new-hire and hiring-manager satisfaction surveys.
Monitors ICBA’s presence on Glassdoor and similar employer review platforms

Benefits Administration

Responds to routine employee benefits questions.

Assists with annual benefits activities, including open enrollment communications, completion tracking, and employee materials.
Coordinates with benefits, insurance, and retirement plan partners to support the resolution of routine administrative matters.

Assists employees with qualified life event documentation and benefit enrollment changes.
Processes and tracks 401(k) enrollments, changes, and eligibility information.
Supports COBRA file processing, related reporting, and record maintenance.
Processes employee leave requests and coordinates required documentation under the direction of the appropriate HR manager.
Provides administrative support for the subsidiary transportation and SmartBenefits commuter program.
Supports benefit invoice audits through data entry, reconciliation, and record maintenance.
Assists with the preparation and distribution of annual Total Compensation Statements.
Maintains accurate benefits records and documentation in HR systems and files.

Onboarding and Offboarding

Supports the administration and execution of employee onboarding and offboarding processes, ensuring a consistent, compliant, and positive employee experience.
Maintains onboarding and offboarding documentation, communications, records, and related HR administrative processes.

Employee Engagement and Recognition

Provides administrative and logistical support for employee engagement initiatives, wellness programs, recognition activities, and organizational events.
Coordinates employee milestone announcements, holiday communications, and other employee-related communications.
Supports the administration of employee engagement surveys and related communications.

Learning and Development

Provides administrative and logistical support for employee learning and development programs, including training initiatives, tuition reimbursement, professional development opportunities, and learning platform administration.

Performance Management

Provides administrative support for ICBA’s performance management processes, including monitoring performance management deadlines and follows up with employees and managers regarding incomplete activities.

HR Operations and Department Administration

Maintains personnel files and HR records in accordance with legal requirements, organizational policies, and established record-retention practices.
Serves as an administrator of Dayforce for routine personnel data management and employee record updates.
Assists with maintaining the organizational chart and employee directory information.
Processes and tracks HR vendor invoices, department credit card expenses, memberships, subscriptions, and other departmental expenditures.

Prepares standard HR reports and assists with ad hoc reporting and metrics.

Supports compliance reporting, tracking, and administration of annual disclosure programs.

What You Bring

Bachelor’s degree in Human Resources, Business Administration, or a related field.
5+ years of experience providing support across multiple HR functional areas.

Strong organizational skills and attention to detail.
Ability to manage multiple priorities, follow established processes, and meet deadlines.
Excellent customer service and interpersonal skills.
Strong written and verbal communication skills.
Ability to handle confidential and sensitive information with discretion.
Sound judgment and the ability to recognize when a question or concern should be escalated.
Ability to work collaboratively in a team-oriented environment and support multiple HR professionals.
Ability to maintain accurate employee records and documentation.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
Experience using a human resources information system; Dayforce experience preferred.

We recognize that candidates may not meet every qualification listed. If your background and experience are close to what we’re seeking, we encourage you to apply.

Benefits of Working at ICBA

Generous and competitive benefits package
401(k) savings plan offering 100% employer match of up to 6% of annual earnings.
Hybrid work environment, monthly work from home stipends, and flexible work hours
Fitness discounts, telemedicine, on-demand therapy, and work-life balance tools
Tuition reimbursement and allowances for professional development
Frequent company social events
Friendly and inclusive workplace culture

The target annual salary range for this role is currently $65,000 to $80,000 based on a regular, full-time schedule. This salary range is intended to serve as a general guideline and does not guarantee a specific level of compensation. Final compensation may vary based on a variety of factors, including experience, qualifications, skills, geographic location, market data, internal equity, budget considerations, and any applicable bonuses or incentives. ICBA is committed to providing a fair, equitable, and competitive compensation package that reflects the value an individual brings to the organization.

ICBA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. ICBA does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

The Independent Community Bankers of America (ICBA)’s guiding mission is to create and promote environments where community banks flourish. We are:

• Dedicated advocates providing community bankers, policymakers and the public with authoritative insights and resources to support and strengthen community banking.
• Knowledgeable, applying their expertise to offer personalized service that addresses the distinct challenges and opportunities facing community banks.
• Community-centered, driving meaningful change that strengthens community banks and the communities they serve. We turn commitment into action and deliver real results.

ICBA’s workplace culture is built on our core values:

• Caring -We support and prioritize your well-being and professional growth.
• Connected - We foster strong relationships that create meaningful impact.
• Collaboration – We are team-oriented and results driven where diverse perspectives are valued, and innovative ideas are encouraged to achieve our common goals.

Join ICBA and further your career while making a lasting impact!