ICT Business Analyst
Salary: $115,000 – $120,000 per year
Calroc is a leading Formwork, Reinforcement, Concrete company focused on delivering value-driven construction to critical Infrastructure, Mining, Renewable Energy & specialist precast sectors throughout Australia.
At Calroc, our vision is very clear. Our high-quality, focused solution will be driven by our core values – Commitment, Attitude, Loyalty, Respect, On-Time, and Collaboration.
Calroc is currently seeking to recruit qualified and an experienced ICT Business Analyst to join the team.
Most of the work is carried out throughout the Perth region.
Responsibilities
Liaising with stakeholders to gather, analyse and document business requirements
Evaluating current business processes and identifying opportunities for improvement
Translating business needs into functional and technical specifications
Conducting process mapping, gap analysis and workflow documentation
Collaborating with internal teams and external vendors to deliver ICT solutions
Assisting in the planning, development, testing and implementation of new systems and software
Preparing user stories, business cases, reports and technical documentation
Supporting system integration, data migration and change management activities
Facilitating workshops and meetings with key stakeholders
Monitoring project progress and ensuring deliverables meet business objectives
Providing end-user support, training and guidance during system implementation
Ensuring compliance with company policies, industry standards and best practices
Participating in continuous improvement initiatives to enhance business performance
Demonstrating the ability to work independently while managing multiple priorities and deadlines
Skills and Abilities
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to gather, interpret and document complex business requirements
Experience with business process mapping and process improvement methodologies
Strong stakeholder engagement and relationship management skills
High level of attention to detail and organisational skills
Ability to manage competing priorities in a fast-paced environment
Knowledge of software development lifecycle (SDLC) and Agile methodologies
Experience preparing functional specifications, user stories and business documentation
Proficient in Microsoft Office Suite, particularly Excel, Word and Visio
Ability to work collaboratively within cross-functional teams
Strong time management skills with a proactive approach to problem-solving
Qualifications
Bachelor's degree in Information Technology, Business Information Systems, Computer Science or Business administration.
Relevant industry certifications such as Lean 6 sigma Green Belt (or higher), CBAP, ECBA, Agile, Scrum or PRINCE2 are advantageous
Work Experience
Ideally a minimum of 3 years' experience as an ICT Business Analyst, Business Systems Analyst or in a similar role
Experience delivering ICT projects across business systems, software implementations or digital transformation initiatives
Previous experience working with ERP, CRM or enterprise business applications will be highly regarded