ICT Business Analyst
Summary
Consults with clients to document business needs, analyse processes, and translate requirements into technical solutions for IT systems.
About the Role:
We are looking for an ICT Business Analyst to work with our technology clients to identify business needs, analyse processes, and translate requirements into technical solutions. Full-time permanent role.
Key Responsibilities:
- Consult with clients to identify and document business and system requirements
- Analyse existing processes and recommend technology improvements
- Develop business cases, functional specifications, and process documentation
- Liaise between client stakeholders and technical delivery teams
- Support testing, implementation, and change management activities
- Monitor and evaluate system performance against business objectives
Requirements:
- Bachelor's degree in Information Technology, Business, or a related field
- Minimum 2 years of relevant experience in a business or systems analyst role
- Strong analytical and problem-solving skills
- Experience with requirements documentation, process mapping, or Agile methodologies
- Excellent written and verbal communication skills
- Experience working in a consulting or client services environment desirable
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