ICT Data Center Engineer/Lead
Summary
Hands-on data center engineer/lead keeping high-density GPU server clusters reliable across Southeast Asia: rack-and-stack deployments, hardware/network/OS troubleshooting, 24/7 monitoring, documentation, and mentoring junior technicians. Core stack: Dell/HPE/Lenovo/Supermicro servers, Linux/Windows Server, networking, NVIDIA GPU and AI/HPC platforms.
Job Title: ICT Data Center Engineer / Lead
Keep critical infrastructure running. Support the next wave of AI.
Join a world leading AI-infrastructure, ICT DC & Cloud organization supporting large-scale GPU and data center deployments across Southeast Asia's growing presence in Singapore, Malaysia, China, Philippines. We’re looking for a hands-on engineers to keep high-density server clusters reliable, resolve technical issues, and support smooth deployments. For candidates with leadership experience, the role also includes guiding junior technicians and coordinating site activities.
What You’ll Do
- Deploy and maintain servers: Handle rack-and-stack, cabling, hardware replacement, firmware updates, diagnostics, and preventive maintenance.
- Troubleshoot critical issues: Diagnose server, storage, network, operating system, and connectivity faults; coordinate escalations with engineering teams and vendors.
- Keep operations running: Monitor infrastructure health, alerts, capacity, and performance in a 24/7 environment.
- Guide the team: Support junior technicians during deployments, maintenance windows, and incident response.
- Own operational documentation: Keep asset inventories, spare parts records, incident tickets, SOPs, MOPs, EOPs, and shift handovers accurate.
- Coordinate across teams: Work with data center operators, OEMs, network teams, logistics providers, and customers to resolve issues and deliver deployments.
- Drive improvements: Streamline processes, automate routine tasks, and participate in shift coverage, on-call support, and disaster recovery drills.
What You’ll Bring
- 3 to 10 Years experience in data center operations, server infrastructure, hardware maintenance, or field engineering.
- Hands-on experience with Dell, HPE, Lenovo, Supermicro, Inspur, H3C, or equivalent enterprise servers.
- Strong practical knowledge of server hardware, storage, cabling, switches, optics, power distribution, and rack-level troubleshooting.
- Working knowledge of Linux and/or Windows Server, networking fundamentals, and diagnostic tools.
- Experience with monitoring, ticketing, and asset management systems.
- Clear communication, solid documentation skills, and a calm approach to resolving incidents.
- A diploma or degree in IT, Computer Engineering, Electrical/Electronic Engineering, Networking, or a related field.
Stand Out With
- NVIDIA GPU platforms, AI/HPC clusters, or high-density computing.
- Exposure to large-scale deployments, commissioning, and automated OS installation.
- Experience guiding technicians or acting as a site lead.
- Familiarity with Cisco, Juniper, Arista, DCIM, or BMS.
- Relevant certifications such as CCNA, Linux, ITIL, or CDCP.