ICT Level 2 Support

West Coast ICT Level 2 Support Your new company Our client is an organisation based on the West coast of Tasmania. Your new role Deliver timely and effective resolution of ICT service requests and incidents, providing a positive customer experience through a responsive and user-focused approach. Triage, assess, and coordinate the escalation of ICT incidents and service requests to the appropriate support teams, ensuring adherence to service level commitments. Adhere to organisational policies, …