IT Product Owner Analyst, Purchasing & Supply Chain Systems
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The IT Product Owner Analyst, Purchasing & Supply Chain Systems is responsible for leading the procurement, vendor management, operational support, and lifecycle management of enterprise applications that support Purchasing and Supply Chain business functions.
This role serves as the primary liaison between Purchasing business stakeholders, IT teams, software vendors, and external service providers to ensure applications are reliable, cost-effective, secure, and aligned with business objectives. The position combines application support leadership with strategic sourcing, contract management, and vendor governance responsibilities.
As the IT representative for Purchasing, this position provides executive-level visibility into value creation initiatives, transformation programs, AI-enabled procurement capabilities, operational risks, and mitigation strategies. The role maintains end-to-end accountability for Purchasing technology deliverables, ensuring alignment across sourcing, procurement operations, supply chain, finance, and IT functions to achieve cost, quality, timing, and capacity objectives.
Responsibilities include but are not limited to:
- Lead support and maintenance activities for Purchasing and Procurement applications.
- Ensure application availability, performance, and adherence to service-level agreements (SLAs).
- Manage incident, problem, and change management processes.
- Coordinate application upgrades, patches, testing, and releases.
- Drive continuous improvement initiatives to realize value for the organization.
- Partner with Purchasing, Supply Chain, Finance, and IT stakeholders to understand business requirements.
- Translate business needs into technology solutions and support strategies.
- Facilitate prioritization of enhancement requests and project initiatives.
- Support strategic Purchasing technology initiatives and digital transformation programs.
- Lead cross-functional teams to deliver application enhancements and system integrations.
- Ensure compliance with corporate IT governance, cybersecurity, and procurement policies.
