ICT Service Desk Officer

* Onsite role at an iconic Melbourne institution! * Troubleshoot and resolve Level 1 and 2 issues * Full-time, fixed term to April 2027, VPS 2.1 role $62,104 - $70,903 super About the Opportunity The ICT Service Desk Officer provides crucial first level technical assistance and technology project support services to Library staff and service users. The role ensures reliable and punctual issue resolution, including meeting service level expectations. Reporting to the Manager - IT Operations, th…