ICT supervisor-Hotel
Job brief
Our client is searching for a detail-oriented ICT
supervisor to join their excellent team. The ICT supervisor’s responsibilities
include supervising staff while they complete repairs and installations,
providing training to new recruits, scrutinizing existing processes, writing
reports, developing work schedules, and delegating tasks. You should also be
able to develop optimization strategies and provide excellent customer service.
To be successful as an ICT supervisor, you should keep
abreast of developments in your field and have the ability to quickly diagnose
tech-related problems. Outstanding candidates are able to meet deadlines and
keep their team focused in stressful situations
Responsibilities
· Analyzing
existing computer systems and making recommendations for upgrades and
improvements.
· Developing
and overseeing the installation of systems, which include software and
hardware.
· Performing
tests and troubleshooting, as well as quality assurance.
· Implementing
safety procedures and data recovery plans.
· Recruiting,
training, and evaluating staff members.
· Developing
user manuals, as well as policies, procedures, and safety protocols.
· Collaborating
with other departments and professionals in the development of IT systems.
· Ensuring
all installations, maintenance, and upgrades are carried out on schedule and to
client specifications.
· Delegating
tasks and developing budgets and work schedules.
· Staying
up-to-date with field advancements and ensuring the team receives refresher
training as well.
Benefits
Requirements:
Degree in computer science, IT or similar.
Practical experience installing and maintaining
systems is recommended preferably in a hotel
Strong written and verbal communication skills.
Excellent interpersonal and leadership skills.