ICT Support Analyst
Posted Updated
Summary
Provides first-level service desk support to employees and contractors across Cairns and Mackay Airports, resolving ICT issues using established procedures and keeping services reliable for business users. Core focus: IT support/service desk work with strong customer service.
Are you a customer-focused ICT professional who enjoys solving problems and helping people get the most from technology? We are looking for an organised and collaborative ICT Support Analyst to join our ICT team at Cairns Airport. In this role, you will provide first-level service desk support to employees and contractors across Cairns and Mackay Airports. You will apply established technical knowledge and procedures to resolve issues, support business users and maintain reliable ICT services i…