ICT Support Helpdesk Engineer
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Summary
Office-based helpdesk engineer at Boileau Business Technology, a South Australian managed IT services provider, supporting end-users day to day. The role covers ticket management, hardware/software troubleshooting, and administration of Microsoft 365 (Exchange Online, Teams, Office apps) and Active Directory, Monday to Friday 08:30–17:00.
Are you a dynamic, energetic engineer with a knack for customer engagement? We’re actively seeking an ICT Customer Support Helpdesk Engineer to become an integral part of our team. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to end-users, troubleshooting hardware and software issues, and contributing to the overall efficiency of our organisation’s IT infrastructure. If you are a problem-solver with excellent communication skills a…