ICT Support Officer
Salary: $78,000 – $82,000 per year
About the College
Located on Sydney’s North Shore, Brigidine College is a thriving Catholic Independent girls’ school where learning sparks curiosity, confidence, and achievement. You’ll be joining a community that values collaboration, creativity, and a strong culture of professional growth.
About the Role
We are seeking an enthusiastic and experienced ICT Support Officer to join our dynamic Technology team. This is an excellent opportunity for someone who is passionate about supporting end users and maintaining high-quality ICT systems in an educational environment.
Working collaboratively with the ICT team, the position supports the delivery of reliable, innovative, and user-centred technology services across the College community.
Key Responsibilities
Provide professional and timely helpdesk support to staff and students
Support diverse ICT infrastructure including laptops, iPads, printers, projectors, and security systems
Manage user profiles and access administration
Maintain computer imaging and system deployment
Troubleshoot technical issues with a solution-focused approach
Support technology rollouts and project implementations
About You
You are a collaborative team player with excellent communication skills who can work independently. You bring:
Essential:
Relevant ICT qualifications, including Microsoft Certifications and/or tertiary qualifications
Proven experience in ICT support and end-user assistance
Experience with Windows OS, Microsoft Office Suite, and Office 365 administration
Understanding of networking and wireless technologies
Strong organisational skills and ability to prioritise effectively
Highly Regarded:
ITIL v3 certification
Experience with 1:1 laptop programs
Microsoft Intune and Autopilot knowledge
SharePoint Online experience
Familiarity with Sophos Security and Palo Alto systems
Adobe Creative Cloud Suite experience
How to apply
Applications should be emailed to The Principal at: employment@brigidine.nsw.edu.au. Please submit the following:
A cover letter outlining your interest in the role and addressing the selection criteria.
A current resume, including the names and contact details of three professional referees.
For further information, contact:
Riju Bhatia, Head of ICT | rbhatia@brigidine.nsw.edu.au
Phone: (02) 9988 6200
Applications close Tuesday 13 October 2026
The College reserves the right to interview and appoint a candidate prior to the closing date.
Please note that only shortlisted applicants will be contacted.
Statement of Commitment to Child Safety
The College regards its child safeguarding responsibilities with the utmost importance and is committed to providing the necessary resources to maintain a child safe culture and ensure compliance with all relevant child safe organisation and child protection laws and regulations. We have zero tolerance for abuse and other harm and are committed to acting in students’ best interests and keeping them safe from harm.