ICT Support Officer

Salary: $55 to $75 per hour (inc-Super)

• 3 + 3 Month contract - ASAP Start
• Baseline Security Clearance
• Barton, ACT | Onsite

Our client a Federal Gov entity who is responsible for funding and managing international agricultural research partnerships that help developing countries build productive, sustainable farming systems and improve food security is looking for the services on an ICT Support Officer.

Duties of the ICT Support Officer

• Provide ICT support for hardware, software, network, account and device issues;
• Triage, resolve and escalate service requests and incidents in line with service levels;
• Support ICT projects, upgrades, testing, rollouts and implementation activities;
• Support cyber security controls, patching, access management and incident reporting.

Skills and Experience Required

• Demonstrated experience providing responsive ICT support in the Australian Public Service, troubleshooting technical issues, supporting users, maintaining ICT systems and contributing to reliable service delivery in a Microsoft on-prem & cloud environment;
• Demonstrated ability to communicate clearly with technical and non-technical stakeholders, providing advice and supporting users with ICT issues;
• Demonstrated ability to manage competing priorities, monitor progress, meet deadlines, support ICT projects or operational tasks, and deliver quality outcomes in a busy service environment.

How to Apply

For a copy of the full job description, including the application instructions please get in touch with GP at the Recruitment Hive by clicking the Quick Apply button. Alternatively, you can reach GP on (02) 6299 1006 to discuss further.

Please note, applications close on Monday, 31 August 2026 at midday, Canberra time.

Recruitment Hive welcome late applications to be considered for future opportunities

Job ID GP 675569 | LH-07449

We Value Diversity

The Recruitment Hive is a proud Equal Opportunity Employer. We recognise the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are. We encourage people with disability, indigenous, veterans and people of all backgrounds and abilities to express their interest in this role.

Video link

https://www.youtube.com/watch?v=O2rx_2YMSvY