ICT Systems Administrator
Posted Updated
Summary
Maintains and supports Batchelor Institute's ICT systems and infrastructure across campuses and remote Aboriginal communities — networks, servers, cloud platforms, cybersecurity, identity, messaging and backups. Key tech: Microsoft 365/Active Directory, Windows Server, Cisco, Ruckus/Ubiquiti, 3CX and Canvas LMS.
Employment type: Permanent
Salary: $95,603 + 13% super
Classification: AO5BI
Position number: 49651
Division: ICT
Location: Batchelor
Applications close: 22 November 2026
Make a difference by keeping the technology behind culturally grounded education secure, reliable, and accessible!
Batchelor Institute is Australia’s only Aboriginal and Torres Strait Islander dual-sector education provider. For more than 50 years, we have worked alongside Aboriginal and Torres Strait Islander communities to deliver education grounded in culture, community and self-determination.
Our purpose is to provide transformative education centred on Aboriginal and Torres Strait Islander peoples’ knowledges, imagination and voice, with teaching, learning and research accountable to Country and community.
We’re seeking an ICT Systems Administrator to maintain and support improvement of the systems that support learning across remote communities and our campus. You’ll help keep our technology secure, reliable, and accessible, supporting staff and students in line with Batchelor Institute’s Both-ways philosophy.
Why join Batchelor Institute?
At Batchelor Institute, you’ll work in an environment where culture is strength, relationships matter and the work you do contributes to something bigger.
What we offer:
About the role
You’ll play a key role in administering, maintaining and supporting the Institute’s ICT systems and infrastructure across campuses and remote communities. With a strong focus on network and server environments, you’ll help ensure critical ICT services, including connectivity, communications, cloud platforms, cybersecurity and backup systems, remain secure, reliable and effective.
You’ll apply your technical expertise and sound judgement to troubleshoot complex issues, manage operational priorities and support the ongoing improvement of ICT services. Working collaboratively with staff, vendors and stakeholders, you’ll contribute to the delivery of responsive, secure and dependable technology services that support the Institute’s operations and learning environments.
About you
You’re committed to delivering reliable ICT services and can build respectful, collaborative relationships with colleagues and stakeholders. You understand the importance of secure, user-focused technology and can provide effective support across diverse and remote settings.
You’ll bring
Desirable
If you’re ready for a new challenge, join a supportive team where you can grow your ICT expertise through professional development and contribute to a safe, reliable technology environment. We welcome your application.
To apply, please submit:
For further information about the role or application process, please contact the Recruitment Team at recruitment@batchelor.edu.au
Salary: $95,603 + 13% super
Classification: AO5BI
Position number: 49651
Division: ICT
Location: Batchelor
Applications close: 22 November 2026
Make a difference by keeping the technology behind culturally grounded education secure, reliable, and accessible!
Batchelor Institute is Australia’s only Aboriginal and Torres Strait Islander dual-sector education provider. For more than 50 years, we have worked alongside Aboriginal and Torres Strait Islander communities to deliver education grounded in culture, community and self-determination.
Our purpose is to provide transformative education centred on Aboriginal and Torres Strait Islander peoples’ knowledges, imagination and voice, with teaching, learning and research accountable to Country and community.
We’re seeking an ICT Systems Administrator to maintain and support improvement of the systems that support learning across remote communities and our campus. You’ll help keep our technology secure, reliable, and accessible, supporting staff and students in line with Batchelor Institute’s Both-ways philosophy.
Why join Batchelor Institute?
At Batchelor Institute, you’ll work in an environment where culture is strength, relationships matter and the work you do contributes to something bigger.
What we offer:
- A starting salary of $95,603 + 13% super
- Six weeks annual recreation leave
- 13% employer superannuation
- Salary packaging opportunities
- Study leave and professional development opportunities
- A supportive and culturally responsive working environment
About the role
You’ll play a key role in administering, maintaining and supporting the Institute’s ICT systems and infrastructure across campuses and remote communities. With a strong focus on network and server environments, you’ll help ensure critical ICT services, including connectivity, communications, cloud platforms, cybersecurity and backup systems, remain secure, reliable and effective.
You’ll apply your technical expertise and sound judgement to troubleshoot complex issues, manage operational priorities and support the ongoing improvement of ICT services. Working collaboratively with staff, vendors and stakeholders, you’ll contribute to the delivery of responsive, secure and dependable technology services that support the Institute’s operations and learning environments.
About you
You’re committed to delivering reliable ICT services and can build respectful, collaborative relationships with colleagues and stakeholders. You understand the importance of secure, user-focused technology and can provide effective support across diverse and remote settings.
You’ll bring
- Demonstrated experience in the administration, maintenance and support of ICT systems and infrastructure in a complex environment.
- Demonstrated experience supporting network and server environments, including network connectivity, routing, firewalls, secure remote connectivity, server operating systems, backup and associated infrastructure.
- Demonstrated experience administering contemporary enterprise ICT services, including identity and access, messaging, device management and cloud-based services.
- Sound knowledge of cybersecurity, data protection and privacy requirements, with demonstrated ability to apply appropriate security practices in an ICT environment.
- Demonstrated ability to diagnose and resolve technical issues, exercise sound judgement, manage competing priorities and escalate complex matters where appropriate.
- Well-developed communication and interpersonal skills, including the ability to explain technical information clearly and work effectively with users, colleagues, vendors and other stakeholders.
- Demonstrated ability to work collaboratively and respectfully in a culturally diverse environment and contribute to a culturally safe and inclusive workplace.
Desirable
- Experience working with Aboriginal and Torres Strait Islander people, communities and organisations.
- Experience in, or knowledge of, one or more of the following technologies and systems used within the Institute:
- Microsoft 365, Active Directory, Exchange and Intune.
- Microsoft Windows Server environments.
- Cisco firewall, routing and VPN technologies.
- Ruckus wireless networking and Ubiquiti technologies.
- 3CX business communications systems.
- Canvas Learning Management System.
- Apple Macintosh devices and operating environments.
If you’re ready for a new challenge, join a supportive team where you can grow your ICT expertise through professional development and contribute to a safe, reliable technology environment. We welcome your application.
To apply, please submit:
- A completed Application Lodgement Form
- Your current resume
- A cover letter (maximum two pages) outlining your interest in the role and addressing the selection criteria listed in the “About You” section above.
For further information about the role or application process, please contact the Recruitment Team at recruitment@batchelor.edu.au