ICT Systems Administrator | Sydney, NSW
Summary
In-house ICT Systems Administrator at SCEE Group (an electrical, communications and security services company) in Sydney, keeping the company's IT infrastructure running day to day: supporting end-user devices and Microsoft technologies (Active Directory, Microsoft 365, Azure), networking, backups and security controls, plus site/project setup and occasional after-hours work.
Reporting to the ICT Manager – Infrastructure and Networks, you will be responsible for the administration, support and continuous improvement of the company's IT infrastructure, systems and network environments. Working closely with internal stakeholders and external vendors, you will help ensure our systems remain secure, reliable and fit for business needs.
- Provide hands-on support for end-user devices, applications, and network connectivity at the head office.
- Site/Project setup of software and hardware.
- Install, configure, and maintain operating systems, application software, and system management tools.
- Support and maintain Microsoft technologies, including Active Directory, Microsoft 365 and Azure as well as the suite of SCEE Group applications
- Maintain and improve documentation, knowledge base articles, and support procedures.
- Assist in the implementation and monitoring of security controls and compliance measures.
- Support endpoint protection, vulnerability management, and identity access management.
- Participate in security incident response and remediation activities.
- Strong knowledge of systems software, hardware, and networking protocols.
- Strong knowledge of TCP/IP, DNS, DHCP and networking fundamentals.
- Previous experience with scripting and automation tools, as well as different operating systems and platforms Windows (endpoint & server versions) is a must, Linux & Mac OS desirable as well as Android & IOS.
- High level experience with Microsoft related technologies (e.g. Active Directory Services), as well as cloud services (e.g., AWS, Azure).
- Previous experience with the setup and administration of Microsoft InTune is desirable
- Previous experience with backup and recovery platforms as well as strong knowledge of security protocols and best practices.
- Excellent troubleshooting and problems solving skills with the ability to manage multiple projects simultaneously.
- Excellent communication skills both written and verbal with the ability to adapt and explain technical concepts to non-technical users.
- Strong commitment to providing excellent customer services in a diverse and multi organisational environment.
- Flexibility to travel and perform after-hours work, if required.