IDD Administrative Specialist

JFSA of Cleveland celebrates its 150th anniversary! We have been a Top Places to Work winner for the last 14 consecutive years and offer a broad array of social services to residents across the Eastern suburbs of Cleveland, Ohio. We have an immediate need to fill the role of Intellectual and Developmental Disabilities (IDD) Administrative Specialist. The individual will coordinate and provide daily administrative and clerical support services for the Achieving Potential department and serve as a point of contact for families, outside agencies, day programs, and staff for program information and problem-solving as needed

Position Type: Hourly, Full-time, Office-based

Duties and Responsibilities:

• In concert with the Family Liaison, coordinates with families/guardians and various internal and external departments/service providers to apply for and maintain government entitlements (including Social Security, Medicaid, and SNAP benefits).
• Maintains and monitors client fund balances to maintain benefit eligibility, client trusts, STABLE Accounts, and survivor benefits.
• Maintains relationships with governmental agency personnel (county boards of developmental disabilities, Job and Family Services, Social Security, housing authorities, etc.) in multiple counties.
• Assists with payment of client expenses as needed.
• Contributes to interdisciplinary team meetings on issues related to benefits and money management.
• Provides administrative and clerical support to all Achieving Potential Management Staff.
• Manages the monitoring and scheduling of residential service staff with in-person training to ensure compliance.
• Other duties and projects as assigned.

Education/Training and Experience:

• High School Diploma/GED Required
• College Degree Preferred
• At least three years of related administrative clerical expereince, including tracking of compliance requirements to meet State and County regulations in the field of IDD.
• At least three years of financial or office-based work

Knowledge, Skills and Abilities:

• Knowledge of disability services and non-profit organizations preferred
• Knowledge of computer software is sufficient to understand and manipulate Word, Excel and other computer software.
• High degree of confidentiality.
• Knowledge of standard office equipment, copy machine, fax, etc.
• Strong written, verbal, and interpersonal communication skills required.
• Ability to establish and maintain a working relationship with agency staff, persons served, family members, other professionals, and vendors.
• Demonstrated ability to prioritize assignments, multitask, and work independently
• Strong organizational skills and ability to anticipate and track detailed work assignments.

Benefits:

• Medical and Dental
• Paid holidays, including Jewish religious holidays
• Paid sick and vacation
• Flexible Spending Account or Health Savings Account with employer contributions
• 403b savings plan with 3.5% employer match
• Company-paid life insurance
• Convenient East Side suburban location
• Easy access to public transportation and free parking