IDD Case Manager

The I/DD Case Manager focuses on activities that establish a life-long, person-centered, goal-oriented process for coordinating a range of services, instruction, and assistance that is needed by persons with developmental disabilities. The I/DD Case Manager is responsible for ensuring accessibility, accountability, and continuity of support and services

Duties performed but not limited to the following:

  • Adheres to and promotes EastRidge Health Systems mission and values.
  • Provides ongoing assessment of an individual’s needs, strengths, weaknesses, available resources and goals.
  • Develops and regularly reviews a service plan (Individual Program Plan – IPP) that incorporates information obtained through assessment and knowledge of the existing and needed resources for each individual.
  • Provides linkage or referral services to appropriate services to the individuals on caseload.
  • Monitors the implementation of the Individual Program Plan to assure that services are being provided as planned, including required monthly face-to-face visits in the residential setting (home visits) and every other month in day program settings.
  • Advocates on behalf of the individual to assure accessibility to services and to protect the consumer’s legal and human rights.
  • Regularly meets with the client, family members and other relevant people to ascertain strengths and needs.
  • Coordinates crisis response planning if needed by the individual.
  • Ensures that each participant has freedom of choice to choose among all available service providers.
  • Documents all service coordination activities as required by agency policy and procedures and funding source requirements.
  • Schedules and convenes IPP meetings and updates, including the timely completion of all relevant assessments that are required, on a consistent basis within established time frames.
  • Maintains a minimum productivity level (direct services billed) of 70% per month.
  • Remains updated on the important and current trends and changes in the I/DD field.
  • Ensures and facilitates service plan development with each assigned client. Plans should be developed according to policy and procedure and meet funding source requirements.
  • Consistently meets established compliance standards.
  • Ensures that credentialing approvals are met when delivering services.
  • Ensures that individuals who receive services are eligible for the services through knowledge of the funding sources and corresponding authorization procedures that are required by the funding sources.

1. Four-year degree in the human service field and one or more years of experience in IDD or

2. Four-year degree in the human service field and less than one year of experience in IDD or

3. Four-year degree in a non-human service field and one year experience in IDD or

4. No degree or two-year degree and is a licensed social worker (LSW) grandfathered in by the West Virginia Board of Social Worker Examiners due to experience in IDD or

5. Two-year degree and three years of documented experience in IDD or

6. Five years of experience in IDD in lieu of a degree.

7. Required documentation must be current and in compliance with Medicaid Waiver standards.

8.Must have a valid driver’s license and a clean driving record.

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