Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit .
We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value.
Technical Stack Proficiency: Familiarity or direct experience with:
Security Domain Knowledge
IGA Product Experience
Management & Client Engagement
If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
What this application asks
leverWhich location are you applying for?, Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
- Do you have experience working in IAM/IGA/PAM/AAG? choose one · optional
- Do you have experience working in the cybersecurity field choose one · optional
- How many years of professional experience do you have in cybersecurity, including (if applicable) in the IAM/IGA/PAM/AAG space? If you don’t have direct Identity Security experience, please list the cybersecurity areas where you do have expertise. written answer
- What IAM/IGA/PAM/AAG products have you worked with? written answer
- If you don’t have direct Identity Security experience, what other cybersecurity tools, platforms, or technologies have you worked with? written answer
- Do you have have IGA experience? yes / no · optional
- Which of the folllowing do you have experience of working with one or more of the following : choose one
- Tell us about an IGA project where you were the primary technical lead, responsible for scoping, design, and hands-on delivery from beginning to end. What was the most significant technical challenge you faced, how did you overcome it, and what was the ultimate business outcome for the client? Please be specific about the IGA product(s) used and your exact role in the project. written answer
- Describe a situation where you had to bridge the gap between a client's high-level security objectives and the practical implementation of an identity security solution. How did you translate their strategic needs into a detailed technical design, and what project management tools or methodologies did you employ to ensure successful execution? Provide an example of how you proactively identified and mitigated a risk that could have impacted the project timeline or budget. written answer
- Our role requires deep technical proficiency with various identity security components. Walk us through your hands-on experience with the integration of an IGA SaaS platform (like Saviynt, SailPoint, or Okta) with an enterprise HR system (e.g., SAP, PeopleSoft) and at least one directory service (e.g., Active Directory, Azure AD). What integration technologies (e.g., REST, LDAP, database connectors) were critical, and what were the key considerations for data synchronization and access provisioning? written answer
- As a leader, you'll be responsible for stakeholder management and contributing to new business. Describe your experience in either responding to a service RFP for an identity security solution or developing a detailed Statement of Work (SOW) for a complex project. What was your specific contribution, and how did you ensure the proposed solution aligned with both the client's needs and the realistic capabilities of the delivery team? written answer