[IFM] Facilities Coordinator 總務人員 (新竹竹科)

About JLL
JLL empowers you to shape a brighter future in real estate. We combine world-class services, advisory, and technology while hiring talented people to grow meaningful careers.

The Role
Support the Facilities Manager with daily operations including finance, maintenance, vendor management, purchasing, events, and helpdesk services. Provide administrative support to the team.

Key Responsibilities
Client & Stakeholder Management

•Deliver excellent customer service and build strong relationships across all levels
•Foster community and workplace happiness
•Communicate effectively with tact and diplomacy

Procurement & Vendor Management
•Manage contractors to ensure performance standards
•Assist with vendor procurement and service inspections

Finance Management
•Process financial requirements accurately and on time
•Manage purchase orders promptly in JDE system

Health & Safety
•Conduct regular safety audits
•Implement safety procedures as needed

Site Operations
•Conduct inspections to maintain building standards
•Manage janitorial, reception, mailroom, events, parking, and meeting rooms
•Maintain facilities in good working condition
•Organize and track multiple projects
•Provide backup support for reception and shuttle bus coordination
•Coordinate catering services when required
•Report incidents and suspicious activity

Risk Management
•Support property risk management programs
•Assist with disaster recovery and business continuity plans
•Follow escalation and incident reporting procedures

Required Qualifications
•Bachelor's degree in facilities management, building, business, or related field
•2-3 years' experience in facilities, property management, hospitality, or related field
•Experience in industrial environments preferred
•Strong communication and active listening
•Customer service-oriented with attention to detail
•Excellent planning and organizational abilities
•Ability to manage multiple priorities and tight deadlines
•Problem-solving and analytical thinking
•Self-motivated, flexible, and goal-oriented
•Team player with proven initiative
•Good English proficiency (reading, writing, listening, speaking)
•Ability to handle stress and adapt to rapid changes

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!