[IFM] Receptionist 櫃檯接待人員 / 行政 (內湖)
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Description
We are seeking a professional and organized Receptionist to serve as the first point of contact for our office. The successful candidate will provide excellent customer service while managing various administrative and operational tasks to ensure smooth daily operations.
Key Responsibilities
Office Services
- Visitor Management: Provide guidance and assistance to visitors, manage visitor registration and contact business units as needed, distribute visitor cards
- Meeting Room Coordination: Monitor meeting room availability, assist with booking requests and scheduling
- Building Access & SWAG: Prepare welcome packages for new employees and visitors, coordinate building access cards
- Business Card Management: Coordinate business unit requests, manage vendor relationships, send pickup notices and reminders
- Mail & Parcel Services: Handle incoming and outgoing mail and parcel deliveries, coordinate shipment logistics
- General Support: Provide arrangement assistance and problem-solving support for various office needs
Food and Beverage Services
- Meal Coordination: Assist with meal ordering processes, conduct restaurant surveys, and facilitate order placement
- Food Program Management: Support food program operations, review quality and billing, process payments
Office Supplies & Security
- Inventory Management: Monitor and order stationery and office supplies as needed
- Access Control: Manage building access card system, perform regular updates and maintenance
- Key Management: Oversee key distribution and management for lift cards and facility access
Required Qualifications
- Proven experience as a receptionist or in a similar customer service role
- Excellent English proficiency (both written and verbal communication)
- Proficiency in Microsoft Office Suite and basic computer skills