[IFM] Receptionist 櫃檯行政接待人員 (大安區)

About the role:

As a Receptionist, you will play a key role within the Receptionist team. Reporting to the site manager, you are the first point of contact for all incoming calls from clients, employees and the general public. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount.

What this job involves:

• Manage the telephone console, receive and divert incoming calls
• Receive, greet, guide visitors including co-ordination with employees
• Responsible for maintaining telephone registers
• Responsible for maintenance and upkeep of the front office/ reception area – clean and presentable at all times
• Administer meeting and conference room bookings
• Distribute of internal and external mails throughout the office and coordinate with courier companies to handle outbound mails and parcels
• Monitoring and ensure pantries are clean and tidy
• Maintain records for office supplies and services order expenses and assist in invoice processing
• Maintain records of team’s itinerary
• Oversee records tracking parking utilization and occupancy.
• Co-ordinate the printing of business cards
• Responsible for ensuring availability of magazines/ brochures and directory signage
• Provide a Helpdesk service, maintain Helpdesk Tracker and escalate calls to the Facilities Manager depending on urgency
• Provide assistance in general administrative activities and any other duties as assigned by
• Co-ordinate and assist with local office events
• Contribute information of inclusion in the Monthly Report submitted to
• Utilize the systems of to effectively manage contractors and report on their performance
• Ensure compliance of regulations / requirements of management
• Coordinate incoming user requests and assign them to the appropriate responsible personnel for handling.

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Sound like you? To apply you will have:

• Diploma or above with relevant experience
• Certificate in Secretarial, Business Studies, or equivalent
• Computer literacy is a definite pre-requisite
• Good command of English and Chinese