[IFM] Senior Transportation Coordinator 總務人員 (新店區)

Duties & responsibilities

Daily Operations with a focus on client requirements

• Support all operations under client's policy, Transportation team instructions and support to monitor vendors full compliance with all local and governmental regulations and legislations.
• Familiar with shuttle bus operations and respond in the first instance to any fault reports or service requests, and action accordingly by arranging repairs and maintenance as deemed necessary.
• Work with contractors to provide safe, clean and orderly operation of transportation service.
• Worked with the on-site service team for internal courier pick up and delivery on time / user communication for lost and found / Parking and other related to transportation services support.
• Daily operation data entry and document retention (figures, equipment listings etc.)
• Understand the client's shuttle bus requirements for the off-site event and connect with the vendor to provide transportation service.
• Ensure pertaining to the signages, insurance and all necessary documents are up to date.
• Be an effective communicator with clients, tenants and contractors and submit related applications to Landlord
• Support accurate generation of passengers usage rate, statistics and chart.
• Accounting and finance support. Ensure the payment request from the vendor and invoice submission timely.
• Ensure that any risk management/essential safety measure issues are appropriately addressed and actioned in consultation with the direct manager. Adhere to escalation and incident reporting procedures.

Innovation towards Transportation experience excellence

• Understand emergency SOP and support during shuttle bus operating hours when needed.
• Have a varied and creative thought process on various services for the users and transport operations to ensure a positive experience for the employee journey.
• Be able to work flexibly to interact with the different teams, eager to learn and keep on improving working skills.
• Assist to collect user satisfaction, random inspections for the equipment on vehicle/drivers to ensure correct transport operations are upheld.
• Ad-hoc tasks provided by the transportation manager.
• Transportation Internal communication messages delivery
• Support manager to produce an cross site internal communications to deliver the message to client properly
• Manage the platform and e-board to ensure internal communications across all mediums Communication via Mobile APP/Website/Email/Chat to employees in regards to publishing safety advisories or intimating change in schedule/ operating procedures.

Core Competence

• Any Graduate with three years of min exp in administration management
• Good people skills and ability to interact with a wide range of client staff and demands
• Good PC skill (either Microsoft offices, G Suite, Mac) and able to manage daily activities using various system
• Fluent English read and writing ability

•Creative & Innovation & accountability
•Judgement and informed decision/Result-driven & problem solving