Immigration Sales Consultant
Responsibilities:
- Meet with prospective and existing clients to understand their immigration, relocation and related requirements.
- Identify clients’ needs, assess their profiles and recommend suitable immigration and relocation services.
- Conduct consultations with prospective clients, explain available programmes and services, address enquiries and guide them towards suitable solutions.
- Follow up with prospective clients and manage leads throughout the sales process to drive conversion and achieve sales targets.
- Build and maintain strong relationships with new and existing clients to support client retention, referrals and business growth.
- Develop a strong understanding of immigration programmes, visa and permit requirements across various jurisdictions, including Singapore, Australia, Canada, New Zealand, the United States, Japan, Hong Kong, Europe, Malaysia etc.
- Keep up to date with changes in immigration policies, regulations and programme requirements to provide accurate and relevant information to clients.
- Provide consultations on complex immigration and relocation matters and develop appropriate strategies based on clients’ objectives and circumstances.
- Advise corporate clients on immigration and relocation requirements, including business relocation matters where applicable.
- Work closely with internal teams to ensure a smooth handover of confirmed clients and accurate communication of their requirements.
- Coordinate with relevant stakeholders, including HR teams, legal professionals and external vendors, where required.
- Maintain regular communication with clients and provide a high standard of service throughout the engagement.
- Prepare proposals, presentation materials and other client-facing materials, and conduct presentations, seminars and other business development activities to generate interest and support client engagement.
- Maintain accurate records of leads, client interactions, sales activities and relevant information in the company database.
- Prepare sales reports and provide updates on leads, conversions and business development activities.
- Perform other sales, business development and administrative duties as required.
Requirements:
- At least a Bachelor’s Degree Holder
- 2 - 3 years of relevant working experience preferred.
- Target-driven and good communication skills.
- Customer oriented.
- Ability to multi-task in managing through a portfolio of clients.
- Ability to conduct independent research utilising a variety of sources.
- Ability to prioritise tasks and work on own initiative.
- Ability to perform under stress
- Demonstrates confidentiality towards client’s information.
- Demonstrates professionalism, and a proactive and mature demeanour.
- Recognizes and solves routine problems.
- Team player. Can-do attitude – Positive and personable