Immigration Services Analyst

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Immigration Services Analyst, you will provide support to the operational and administrative functions of USCIS operations. They perform research and conduct studies, plan a variety of management programs or activities, and facilitate and/or conduct training for USCIS staff and contractors on standardized procedures and processes related to their duties.

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.

Plan and conduct a variety of management programs or activities that will impact center activities or operations.

Monitor operational activities to ensure they meet compliance requirements. Conduct training for USCIS staff on standardized procedures and processes related to their duties.

Act as the Contracting Officer Representative (COR) (must complete DHS mandated certification requirements) at local level, performing and/or supporting COR functions or contractor oversight to ensure compliance with the contract and the SPW/PWS.

Respond to case specific inquiries from internal and external stakeholders, including various USCIS offices, contractors, and other government agencies.

Perform research and conduct studies involving search and examination of USCIS records and databases to obtain information on cases, policies, procedures, trends, evaluations, and similar matters to make determinations on case specific issues.

Coordinate with Adjudications Personnel to resolve issues with pending and/or completed applications and petitions.

Coordinate and implement management information systems focusing on long and short range plans, policies and programs related to goals, objectives and priorities established by statutes, executive orders, DHS, Program Managers, and/or supervisors

Research, prepare and provide verbal or written technical guidance, information and support to various USCIS office management staff in the application of management systems and/or programs.

Conduct data queries, validate and analyze data, and create reports for management on program elements.

THE VACANCY ANNOUNCEMENT SHOWS THE LOCATION TO BE LEES SUMMIT, MO. HOWEVER, THE NATIONAL BENEFITS CENTER HAS TWO SITES, LEES SUMMIT, MO AND OVERLAND PARK, KS. THE DETERMINATION AS TO WHAT LOCATION THE POSITION WILL BE ASSIGNED TO HAS NOT BEEN MADE AT THIS TIME. Conditions of Employment: You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed. LOCAL COMMUTING AREA: This job is for individuals who currently reside within the local commuting area or, if selected, are willing to establish their permanent residence within the local commuting area of the announced duty location(s) you are applying for. Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Probationary Period: You may be required to serve a probationary period of 1 year.