Implementation Analyst

Implementation & Integration

• Manage client onboarding and data mapping activities independently.
• Own end-to-end data mapping for assigned countries and entities.
• Configure platforms such as Optix and integration connectors.
• Support HR and payroll system implementation and migration projects.
• Assist in rolling out new integrations, features, and functionality to clients.

Testing & Quality Assurance

• Coordinate System Integration Testing (SIT) and parallel testing activities.
• Validate data accuracy and identify discrepancies.
• Log, track, and follow up on defects and integration issues.
• Provide support during hypercare and post-go-live phases.

Project Delivery & Coordination

• Manage assigned deliverables and timelines.
• Maintain project documentation and provide regular project updates.
• Monitor project progress and ensure timely resolution of issues.
• Identify risks and escalate concerns when appropriate.
• Participate in internal and external project meetings.

Client & Stakeholder Management

• Collaborate with clients, local offices, and internal teams to achieve project goals.
• Respond to client queries and support issue resolution.
• Build and maintain effective working relationships with stakeholders.
• Work closely with Implementation Leads, Integration Consultants, and Testing teams.

Continuous Improvement

• Contribute to knowledge-sharing initiatives and internal discussion forums.
• Support the improvement of implementation processes and methodologies.
• Participate in lessons learned activities and share best practices.