Implementation Manager

Why you’ll want to work at nimble!

Looking for a seat at the table? This is a great opportunity to join a well-established and market-leading brand serving a high growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high growth mode through acquisition with a laser focus on positive culture building. As an Implementation Manager, you’ll have the opportunity to work as part of an experienced and agile team of RCM professionals and with cross functional partners, with significant runway to define what success and the future of Implementation at nimble looks like.

Who we are:

nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations who trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.

As an Implementation Manager, you will lead projects from initiation through completion; including project communications, kickoff, task and milestone management, scope management, change management, risks/issues management, hitting target go live dates with timely transition to operations/client management. You will have ownership of and responsibility for your assigned projects. The ideal candidate would have project management experience and revenue cycle experience.

On a typical day, you will be working on:

• Schedules and leads all project calls such as: Sales to Implementation handoff, client introduction, kickoff, weekly status update (internal and client), discovery, specialty team to production team handoff, implementation to client manager handoff, post project review, and completion (internal and client)
• Communicates and maintains the following: project plan deliverables and dates, project contact list, communication plan, risk/issues list, etc
• Sends agendas (prior to) and action notes (after) status calls – both internal and client facing
• Advise and drive implementation – from usual and customary to unique and specialized situations Creates and/or utilizes existing project plans appropriate to the services/products being implemented
• Creates documentation as needed for unique and specific client needs
• Client facing with strong ability to facilitate and manage onboarding of complex clients.
• Meets and communicates with complex clients and adjusts plans and approaches accordingly
• Weekly (and ad hoc) reporting of project status with risks/issues, go live date changes, etc