Implementation Specialist (Insurtech)

Salary: £32,000 - 64,000 per year

Requirements:

• 2–3 years experience within commercial lines insurance.
• Good knowledge of commercial insurance terminology and classes of business.
• Experience with brokers, insurers or the London insurance market would be advantageous.
• Commercial, personable and confident, with a genuine ability to build relationships.
• Strong analytical and attention-to-detail skills.
• Confident working with Excel and detailed information.
• A natural problem solver who enjoys understanding how things work.
• Interested in technology and comfortable learning new platforms.
• Proactive, curious and confident asking questions and suggesting improvements.
• German would be a significant advantage; Spanish or Italian also beneficial.

Responsibilities:

• Manage the implementation and onboarding of new insurance clients.
• Work directly with clients to understand their products and requirements.
• Review pricing structures, rating rules, policy documents and product information.
• Translate insurance requirements into the technology platform.
• Configure and test products, identifying issues and improvements.
• Work with technical and international teams to resolve queries and deliver solutions.
• Provide client training and support through to successful implementation.
• Maintain implementation documentation and look for ways to improve the process.
• Identify potential opportunities for growth within clients and refer back to the wider team.
• Attend client meetings, events and expos, with opportunities for travel.

Technologies:

• Excel
• Support

More:

We are an innovative and fast-growing insurtech business transforming how insurance products are built, managed and delivered through technology. Our UK operation is still in the early stages of growth, giving you the opportunity to join at the ground level, make an impact and develop your career as we grow. Based in London, we work from a modern office on average two days per week, with hybrid working, flexible working, 26 days annual leave plus bank holidays, and a company pension scheme. You will work closely with international teams across the UK, US and Mexico, and your onboarding includes a two-week training trip to Mexico. There are also opportunities for national and international travel, client visits, industry events, an annual overseas team offsite, and potential short-term working opportunities from Mexico.

last updated 39 week of 2026