Import & Export Coordinator (Customer Service / Logistics)

Job Description

• Coordinate sea freight shipments, transport arrangements, and shipment schedules to ensure timely delivery.
• Process customer orders promptly and maintain accurate shipping documentation and records.
• Build and maintain strong customer relationships, handling inquiries and resolving service issues.
• Manage import/export permit declarations and oversee customs clearance.
• Liaise with carriers, suppliers, and internal departments to coordinate logistics activities.
• Oversee and maintain warehouse inventory while ensuring compliance with company policies and safety standards.
• Support continuous improvement initiatives and cost‑control measures to enhance operational efficiency.

Requirements

• Knowledge of import/export permit declaration procedures.
• Responsible, and committed individual able to work independently in a fast‑paced environment.
• Strong communication and interpersonal skills.
• Meticulous, collaborative team player with a high level of integrity.
• No prior experience required; training will be provided.