Import Transportation Supervisor

People

• Identify and mentor #2’s
• Conduct and document monthly 1 on 1’s in PDC
• Responsible for timely annual performance review and development maps for team members
• Ensure team members complete mandatory trainings prior to due date
• Administrative management of DayForce, IDM, Overtime and Vacation
• Drive team morale and reallocate workload accordingly to ensure employee satisfaction and retention

Customer

• Take an active role in the successful transition of new business/ updates to existing business
• Regularly attend, and actively participate in customer facing engagements
• Conduct 2 customer calls per week, and log in CRM
• Conduct root cause analysis and corrective action plan with customers and account stakeholders
• Stay apprised of market conditions, and proactively communicate impact to customers

Operations

• Ensure cross-training among the team in order to support team coverage
• Take an active role to support their manager, and act as the escalation point
• Monitor workboard for the team, and adjust the daily plan accordingly
• Understand department process flow relative to OPA requirement
• Constantly and continuously look for areas of improved efficiency with an emphasis around digitalization
• Understand and take action to resolve anything in red or “at risk” of missing global expectations
• Ensure compliance to company policies and external regulations
• Proactively communicate with the team to ensure awareness and understanding of policies and regulations
• Professionally represent Expeditors to our customers, service providers, and government agencies

Finance

• Ongoing review of provisions and A/R, resulting in zero reserve
• Ensure revenue recognition and timely action on provisions
• Understand and drive profitability at the customer and department level
• Produce customer P&L’s on monthly basis
• Understanding of P&L, including review of monthly expenses

EXPECTATIONS:

• Measure adoption of technology within the team and drive continuous improvement
• Pursue industry certifications, Expeditors’ Leadership Platform and Leader-Leader model
• Regularly request additional responsibilities to support the team and the department

• 2 years of industry specific qualification (country specific)
• Good market and product knowledge
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Good computer skills (Excel, Word)
• Proven supervisory attitude

Expected base salary: $57,000.00

Eligible for bonus

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Learning & Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.