IN_Manager_Servicenow_Digital Integration_Advisory_Kolkata

<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border-width:medium;border-style:none;"> <tbody><tr> <td width="623" colspan="2" valign="top" style="width:467.5pt;border:solid 1pt;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><b><span style="font-size:9pt;color:#000000;background-size:initial;">Job Description & Summary: </span></b>We are looking for a skilled - <b>Servicenow Developer </b></p><p></p> </td> </tr> <tr> <td width="240" valign="top" style="width:179.75pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="margin-bottom:0in;"><b><span style="font-size:9pt;line-height:107%;color:#000000;background-size:initial;">Job Position Title:</span></b></p><p></p> </td> <td width="384" valign="top" style="width:287.75pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="margin-bottom:8pt;"><span style="font-size:12pt;line-height:107%;">Servicenow Developer</span></p><p></p> </td> </tr> <tr style="border-left:1px solid #000000;height:16.6pt;"> <td width="240" valign="top" style="width:179.75pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:16.6pt;"> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;border:none 1pt;padding:0in;">Responsibilities:</span></b></p><p><b></b></p><b></b> <p class="MsoNormal" style="vertical-align:baseline;"><span style="font-size:9pt;line-height:107%;color:#000000;"> </span></p> </td> <td width="384" valign="top" style="width:287.75pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt;height:16.6pt;"> <ul style="margin-top:0in;" type="disc"> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Documentation: Creation and maintenance of comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow.<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Exposure to Idea, Demand and Project form modifications and automations<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Exposure to policy implementation, policy exceptions, issue & risk<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Knowledge Article and Reporting Module<p></p></li> </ul> <p class="MsoNormal" style="margin-bottom:0in;"></p><p> </p> </td> </tr> <tr> <td width="240" valign="top" style="width:179.75pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;">Mandatory skill sets:</span></b></p><p><b></b></p><b></b> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;"> </span></b></p> </td> <td width="384" valign="top" style="width:287.75pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt;"> <ul style="margin-top:0in;" type="disc"> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Implementation <b>of ITSM</b> workspaces<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Creation and management of Service Request Items (SRIs), Knowledge Base (KB) articles<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Creation of all necessary artifacts to support Catalog development and integration, including design diagrams, knowledge articles, test scripts, and details of any roles or rules used by the integration.<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Documentation: Creation and maintenance of comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow<b>.</b><p><b></b></p><b></b></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Exposure to Idea, Demand and Project form modifications and automations<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Exposure to policy implementation, policy exceptions, issue & risk<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Knowledge Article and Reporting Module<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">JavaScript (in context of ServiceNow)<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">In-depth knowledge of script includes, Client Scripts and Business rules<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Exposure to scheduled Job, scheduled reports, Transform Script<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Knowledge of notification set-up, Inbound email actions<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Complex catalog items and record producers <p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Workflow and Flow Designer configuration<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">REST and SOAP Method Integration - Inbound and Outbound Integration setup with 3rd party application using SNOW API<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Good Knowledge of CMDB and Service Catalog: Business Application, Business Service, Application Service, Business Capability and CI Relationship<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Debugging of different types of Client Script, Script Include and Business Rules, Script Action.<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;">Process Automation<p></p></li> <li class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><b>Candidates must have very strong knowledge in ServiceNow development – ITSM Modules, Rest API integrations.</b><p><b></b></p><b></b></li> </ul> <p class="MsoNoSpacing"><span style="font-size:9pt;"> </span></p> </td> </tr> <tr> <td width="240" valign="top" style="width:179.75pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;">Preferred skill sets:</span></b></p><p><b></b></p><b></b> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;"> </span></b></p> </td> <td width="384" valign="top" style="width:287.75pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="margin-bottom:0in;">Responsibilities:</p><p></p> <p class="MsoNormal" style="margin-bottom:0in;">- Knowledge Transfer: Conduct knowledge transfer sessions to platform support teams, ensuring an effective transition to operations for ongoing support of integrations.</p><p></p> <p class="MsoNormal" style="margin-bottom:0in;">- Documentation: Create and maintain comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow in the PwC environment.</p><p></p> <p class="MsoNoSpacing"><span style="font-size:9pt;"> </span></p> </td> </tr> <tr> <td width="240" valign="top" style="width:179.75pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;">Years of experience required:</span></b></p><p><b></b></p><b></b> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;"> </span></b></p> </td> <td width="384" valign="top" style="width:287.75pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="margin-bottom:0in;"><span style="font-size:9pt;line-height:107%;">8- 11 Years</span></p><p></p> </td> </tr> <tr> <td width="240" valign="top" style="width:179.75pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;">Education qualification:</span></b></p><p><b></b></p><b></b> <p class="MsoNormal" style="vertical-align:baseline;"><b><span style="font-size:9pt;line-height:107%;color:#000000;"> </span></b></p> </td> <td width="384" valign="top" style="width:287.75pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt;"> <p class="MsoNormal" style="margin-bottom:0in;"><span style="font-size:9pt;line-height:107%;">B.E. / B.Tech / MBA. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs</span></p><p></p> </td> </tr> </tbody></table><p class="MsoNormal"></p><p> </p><p class="MsoNormal"></p><p> </p><p> </p><p class="MsoNormal"></p><p> </p>