In Room Dining Server (20 Hours) [Casual] - Sheraton Grand Hotel & Spa Edinburgh

In Sheraton Grand Hotel & Spa Edinburgh

Room Dining Server (20 Hours) [Casual]

At Sheraton, we believe in the power of We. For generations, our hotels and people have been part of communities around the world, creating places where everyone feels welcome and connected. That same spirit shapes our culture, where collaboration matters, every contribution counts, and we succeed by supporting one another. Whether you are welcoming a guest, supporting a colleague or helping your local community thrive, you have an important role to play.

As part of the Marriott International family, Sheraton offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position summary

As an IRD Server (Part Time), you will support the Food & Beverage team in delivering exceptional in-room dining and Club Lounge experiences. You will provide personalised guest service, prepare and serve beverages and meals to brand standards, and contribute to achieving departmental goals focused on guest satisfaction.

What you’ll do

• Deliver exceptional guest service by identifying and responding to guest needs promptly and professionally.
• Prepare and serve beverages efficiently while maintaining quality and presentation standards.
• Maintain clean and organised work areas following Clean as You Go principles.
• Communicate effectively with kitchen, front office, and floor teams to ensure seamless service delivery.
• Adhere to all In-Room Dining and Club Lounge policies and procedures.
• Create a welcoming and personalised experience for guests throughout their stay.
• Maintain current knowledge of beverage trends and product offerings.
• Support teamwork and collaboration across all Food & Beverage operations.

What you’ll bring

• Previous Food & Beverage service experience.
• Experience in a guest-facing role within a luxury hospitality environment is advantageous.
• Strong verbal and written English communication skills.
• Flexible and adaptable approach to working hours, including evenings and weekends.
• Knowledge of wines, spirits, and coffee preparation.
• Ability to work effectively in a fast-paced environment while maintaining professionalism.
• Excellent customer service skills and ability to engage with guests from diverse backgrounds and cultures.
• Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process

Our Benefits

• At Marriott, we put people first — it’s one of our distinctive core values.
• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide.
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Depending on the property and role, additional local benefits may also be available
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we’ll help you grow, and develop you as an individual

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.