In-Room Dining Server (Seasonal)

Position Summary:

Delivers and serves meals and amenities to guestrooms or areas of the hotel within specified times while providing excellent guest service. Collects payment where specified. Inspects guest floors for In-Room service trays and or tables and return them to the In-Room Dining department.

Duties & Responsibilities, including but not limited the following:

• Delivers food, beverage, and other amenities to guests/members in a timely manner using golf cart, hot box cart, or walking with a tray.
• Assists event staff with set-up, clean-up, and service of meeting/event rooms.
• Sets up food trays with proper settings and condiments and ensures order is complete before leaving the kitchen.
• Prepares cold food items, as required.
• Describes all menu items, methods of preparation and prices as needed. Maintains complete knowledge of all menu items. Upsells food and beverage items to maximize profitability.
• Processes guest payment transactions accurately and closes out purchases. Balances cash bank and all payment methods with accuracy to sales report. Turns in all tickets, credit card vouchers and monies collected throughout the shift.
• Picks up trays according to department specifications or upon guest request. Completes all assigned cleaning duties, keep all storage areas cleaned and organized. Assist in the cleaning and organization of the In-Room Dining service workstations during and after shift.
• Follows all standard food handling, sanitation, TIPS, and health department guidelines.
• Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures.