IN_Senior Associate_Salesforce QA\GCC_Advisory_Bangalore (India)

<table border="0" cellpadding="0" cellspacing="0" width="662" style="width:497pt;"> <colgroup><col width="266" style="width:200pt;" /> <col width="396" style="width:297pt;" /> </colgroup><tbody><tr style="height:25.5pt;"> <td height="34" class="xl66" width="266" style="height:25.5pt;width:200pt;">Job Description & Summary: </td> <td class="xl68" width="396" style="border-left:none;width:297pt;">We are looking for a Salesforce QA Engineer with strong hands-on experience in testing Salesforce OOTB (Out-of-the-Box) functionality, Sales Cloud, and Service Cloud. The role requires solid functional testing expertise, understanding of Salesforce business processes and configurations, and experience across regression, integration, UAT, and release validation.</td> </tr> <tr style="height:43.5pt;"> <td height="58" class="xl65" style="height:43.5pt;">Job Position Title:</td> <td class="xl68" width="396" style="border-top:none;border-left:none;width:297pt;">IN_Senior Associate_Salesforce QA\GCC_Advisory_Bangalore (India)<br /> </td> </tr> <tr style="height:36pt;"> <td height="48" class="xl65" style="height:36pt;border-top:none;">Responsibilities:</td> <td class="xl70" width="396" style="border-top:none;border-left:none;width:297pt;">Analyze business/functional requirements and prepare test scenarios, test cases, test data, and RTM.<br /> Perform functional, system, integration, regression, smoke/sanity, and UAT testing.<br /> Validate Salesforce Sales Cloud processes such as Leads, Accounts, Opportunities, and associated workflows.<br /> Test Service Cloud functionality including Cases, case lifecycle, queues/routing, and service processes.<br /> Validate Salesforce configurations including Flows, Record Types, Page Layouts, Profiles, Permission Sets, Sharing/Security settings, and approval/business processes.<br /> Perform end-to-end testing across Salesforce and integrated applications.<br /> Execute SOQL-based data validation and verify data integrity.<br /> Identify, document, track, retest, and close defects using tools such as Jira or Azure DevOps.<br /> Collaborate with developers, business analysts, and business stakeholders during Agile/Scrum delivery and release validation.</td> </tr> <tr style="height:31pt;"> <td height="41" class="xl69" style="height:31pt;border-top:none;">Mandatory skill sets:</td> <td class="xl72" width="396" style="width:297pt;">Strong hands-on Salesforce QA / Testing experience.<br /> Strong understanding of Salesforce OOTB functionality.<br /> Hands-on testing experience with Sales Cloud.<br /> Hands-on testing experience with Service Cloud.<br /> Strong functional and regression testing experience.<br /> Experience creating and executing test cases/test scenarios.<br /> Understanding of key Salesforce objects and business processes, particularly Lead, Account, Opportunity, and Case.<br /> Experience with integration and end-to-end testing.<br /> Working knowledge of SOQL for Salesforce data validation.<br /> Good understanding of Salesforce security/configuration, including Profiles, Permission Sets, Roles/Sharing, Record Types, and Page Layouts.<br /> Experience in defect lifecycle management using Jira/Azure DevOps or equivalent tools.<br /> Experience working in an Agile/Scrum environment.</td> </tr> <tr style="height:31.5pt;"> <td height="42" class="xl65" style="height:31.5pt;border-top:none;">Preferred skill sets:</td> <td class="xl71" width="396" style="border-left:none;width:297pt;">Salesforce test automation experience using Selenium, Playwright, Copado Robotic Testing (CRT), Cucumber/BDD, or similar tools.<br /> API testing experience using Postman, REST/SOAP, SoapUI, or Rest Assured.<br /> Exposure to Experience Cloud.<br /> Salesforce Admin knowledge.<br /> Salesforce Administrator, Service Cloud Consultant, Platform App Builder, or similar Salesforce certifications.<br /> Experience with Jenkins, Azure DevOps, Copado DevOps, Git, or other CI/CD tools.</td> </tr> <tr style="height:29.15pt;"> <td height="39" class="xl65" style="height:29.15pt;border-top:none;">Years of experience required:</td> <td class="xl68" width="396" style="border-top:none;border-left:none;width:297pt;">4 to 6 Years</td> </tr> <tr style="height:27.65pt;"> <td height="37" class="xl65" style="height:27.65pt;border-top:none;">Education qualification:</td> <td class="xl68" width="396" style="border-top:none;border-left:none;width:297pt;">BE/B.Tech/M.Tech/MBA/MCA</td> </tr></tbody></table>