Inbound Customer Service Representative
• ·Take inbound calls from Provider offices, facilities, and member calls
• ·Documents providers and member calls
• ·Educates providers on our self-service options (learn more in training)
• ·Assists providers and members with questions or re-route them to appropriate department
Requirements:
Call Center Environment; Health Care exp is NOT required (but highly preferred!)
Preferred but not a MUST:
·Healthcare background in preferred
·Bilingual (English / Spanish) is HIGHLY preferred
Shift: Monday- Sunday: 8a-8p (shifts will vary- you must be available 7days a week after October 1st)
You will work a 5 day work week, 8 hours per day throughout every week
If you are not looking, but know someone who is interested and we place that person in this position, I will gladly pay a $50.00 referral bonus.
I look forward to hearing from you today.